Shipment Service V4.3

Services

Standard

The most basic service. Normal ground shipping without any modifier to speed up the shipping time.

Returns

A shipment that the customer sends back to the store / sender

One day

Express shipment that will be delivered the next working day

One day early

Express shipment that will be delivered the next working day before noon

Package types

Parcel

The most basic package type for shipping parcels there is.

Parcel letter

Everything which is too small for a parcel but larger and heavier than a classical letter

Requirements:

  • package.type has to be parcel_letter

Additional services

Drop authorization

When sending packages via DPD the sender can allow the carrier to leave the shipment with someone else in case the receiver isn't present and has allowed the sender to do so.

Food

This is DPDs offering for sending fresh food.

"DPD Food combines the requirements of online grocery retailing with our digital consignee services. Depending on the foodstuffs involved, three different products are available: DPD Food with a delivery time of 1 to 2 days, DPD Food Express with next-day delivery, and DPD Food 12:00 for delivery by noon the next morning."

Requirements:

  • service has to be standard, one_day or one_day_early
  • The sender has to be located in Germany
  • The recipient has to be located in Germany
  • The additional service advance_notice (predict) is mandtory
  • you'll have to use your own contract with the carrier

Hazardous goods

There are a couple of ways one can send hazardous goods. For shipments containing only small amounts of an item (based on the "Dangerous goods list" by the UNECE) you can use the limited quantities as the regulation class.

Requirements:

  • Senders have to use their own contracts with the carrier
  • Senders still have to attach an LQ label (LQ mark) to the shipments
  • Senders have to contact their DPD depot in order for them to activate this option
  • Senders have to be located in Germany
  • Recipients have to be located in one of the following countries:
    • When using standard as service: AT, BE, CH, DK, DE, ES, FR, HR, LV, LI, LU, MC, NL, PL, PT, SI
    • When using one_day as service: AT, BE, CH, DK, DE, FR, LV, LI, LU, MC, NL, PL
    • When using one_day_early as service: BE, CH, DE, LU, NL

Predict

DPD allows recipients to be notified of a pending delivery within the next hour. The so called predict service can be used with shipcloud by specifying it as an additional service. You can either specify the email address or phone number of your customer to be notified.

Requirements:

  • service has to be standard

Saturday delivery

When sending packages on a Friday you can specify that they should be delivered on Saturday (if the carrier supports this).

Requirements:

  • service has to be one_day or one_day_early
  • you'll have to use your own contract with the carrier

Label formats

PDF

  • DIN A5: pdf_a5
  • DIN A6: pdf_a6

Misc

Trackers

A tracker can be used for tracking shipments that were created using a tool outside of shipcloud. This way you can get notified of shipment changes, even if your shipping label has been created somewhere else.

You can find all the details in our API reference.

Field lengths

  • shipments

    • company: 1 - 35 characters
    • last_name: 1 - 35 characters (firstname + last_name <= 35 characters)
    • care_of: 0 - 35 characters
    • street: 1 - 35 characters
    • street_no: 1 - 8 characters
    • zip_code: 1 - 9 characters
    • city: 1 - 35 characters
    • phone: 0 - 30 characters