The most basic service. Normal ground shipping without any modifier to speed up the shipping time.
A shipment that the customer sends back to the store / sender
Shipments that don't fall into the normal dimensions can be send by specifying them as bulk items when sending via hermes.
package.typehas to be
When using the additional service Hermes customer alert you are requesting Hermes to notify your customers of a pending delivery by contacting them directly either via email or SMS.
To make sure that a shipment will be transported in the priority lane of the carrier, Hermes is providing its customers the additional service EilService. The carrier will try to make the delivery on the next business day (except Saturdays).
You can have the carrier Hermes check the identity of a recipient by specifying this additional service (more details about the IdentService at the Hermes website). The shipment will be handed over to the recipient only if the data on the shipping label matches 100% to the shown ID.
id_typeis mandatory and can be one of the following values:
When sending parcels from a different location than what is specified by your contract, you can specify a so called "cover address" that will be printed on the label as the sender. This is especially useful for customers who are using a fulfillment provider for their shipments.
cover_addressneeds to be specified at the root level
drop_off_point.drop_off_point_idis mandatory (can be determined through the Hermes Website)
drop_off_point.typehas to be
If you want to enable your customers to reduce their carbon footprint or they do not own a printer, you can provide them with a QR code they can then show at their DHL station to get a returns label.
If the volume is below 2m3, you can request a pickup for the next day until 9pm the day before. If the volume exceeds this limit you'll have to request the pickup until 2pm the previous day.
first_name: 0 - 20 characters
last_name: 1 - 30 characters
company: 0 - 20 characters
care_of: 0 - 20 characters
street: 1 - 27 characters
street_no: 1 - 5 characters
zip_code: 1 - 8 characters
city: 1 - 30 characters